Pullman Bangkok Grande Sukhumvit Hotel concierge Subun Inthalee says seeing guests smile and happy with the services they provide makes him feel amply rewarded.
by Earth Saiswang.
Subun Inthalee, a Roi-et native, is a marketing business management graduate from Ramkamhaeng University. He started as a waiter at Pathumwan Princess Hotel, and then joined Grand Sukhumvit Bangkok Hotel, which recently rebranded as Pullman Bangkok Grande Sukhumvit, as a bellman. Now a full-time concierge Subun is in the frontline of ensuring that a guest experience at Pullman Bangkok Grande Sukhumvit is nothing less than exceptional.
“A concierge was always expand his job knowledge and display a continuing willingness to learn,” Subun says of his job. Thus, Subun keeps himself updated with news and information that are relevant to his job. His typical day involves luggage delivery, facilitating customer check-in, assisting guests in making restaurant or spa bookings, doing daily and monthly reports, as well as monitoring bellman jobs and assigning jobs to his subordinates. It is a job that is far from glamorous and can be humbling at times, but Subun says seeing guests smile and knowing that they are happy with the services we provided makes him feel amply rewarded.
Subun shares with us some recommendations he gives to Pullman Bangkok Grande Sukhumvit guests:
Where to go for the best Thai restaurant
The Local and Baan Khanitta Thai Cuisine. The place, located on Sukhumvit 23, is very popular and well known in the area. I know my guests will be happy there.
Where to bring their friends for a chill-out or fun
Long Table is perfect for both dining and chilling-out for our guests since it is not far from the hotel. Guests will absolutely be mesmerized by the view of the Bangkok’s skyline in the evening while enjoying great foods with their good friends. The place also turns on “cool grooves” for those who prefer to just sit back and wind down from their busy days.
Where to go for shopping
For bargain shopping, we recommend the Chatuchak Weekend Market (JJ market), which is very fun for shopping indeed, and at the same time, it allows visitors to explore and enjoy Thai culture and lifestyle such as street food.
For High-end shopping, we recommend the Emquartier, Siam Paragon, or Central Embassy where guests will be basking in the abundance of top-of-the line brands and items.
Easiest way to get back and forth the hotel
By the Asoke BTS sky train or the MRT subway station, as it is a mere five minutes walk to the hotel.
How to avoid pimps, hecklers, and scammers
I advice that guests ask information from the hotel staff or concierge only. Please avoid taxi drivers who are parked by the street and calling every guests for a ride. Also, when you are walking on the footpath, do not only play your mobile phone. For ladies, do not carry your crossover bags on the side of the streets because unscrupulous motorcycle thieves can snatch them.
Best way to enjoy their holiday
Relax and open your mind to enjoy many things that you have never seen before. And always think of safety first.